Privacy Policy

Your privacy matters to us at moravalentis

Information We Collect

moravalentis collects information that you provide directly to us when using our strategic financial planning platform. This includes personal details you share during account creation, such as your name, email address, phone number, and financial goals.

We also gather technical information automatically when you visit our website. This encompasses your IP address, browser type, device information, and how you interact with our platform. We use cookies and similar technologies to enhance your experience and remember your preferences.

  • Contact information including name, email, and phone number
  • Financial planning preferences and goals you share with us
  • Usage data about how you navigate our platform
  • Device information and browser specifications
  • Communication records when you contact our support team

How We Use Your Information

Your information helps us provide personalized financial planning services and improve our platform. We use your data to customize content recommendations, send relevant updates about our services, and ensure the security of your account.

We analyze usage patterns to understand how users interact with our platform, which helps us make improvements. This analysis is always conducted in ways that protect your individual privacy while helping us serve our community better.

We never sell your personal information to third parties. Your financial data and personal details remain confidential and are used solely to enhance your experience with moravalentis's services.

Information Sharing and Disclosure

moravalentis operates under strict data sharing principles. We only share your information in specific circumstances that directly benefit your use of our services or when required by Canadian law.

We may share aggregated, non-personal information for research purposes or to improve financial planning methodologies. This data cannot be traced back to individual users and helps advance the field of financial planning education.

  • With service providers who help us operate our platform securely
  • When legally required by Canadian authorities or court orders
  • To protect the rights and safety of our users and platform
  • In anonymized form for research and platform improvement

Your Rights Under Canadian Privacy Law

As a Canadian resident, you have specific rights regarding your personal information under federal and provincial privacy legislation. You can request access to the personal information we hold about you and ask for corrections if anything is inaccurate.

You have the right to withdraw consent for certain uses of your information, though this may limit some features of our platform. You can also request that we delete your personal information, subject to legal and operational requirements.

  • Access your personal information and learn how we use it
  • Request corrections to inaccurate personal information
  • Withdraw consent for optional data uses
  • Request deletion of your personal information
  • File complaints with provincial privacy commissioners

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information. Our systems use industry-standard encryption both when transmitting data and storing it on our secure servers.

Our team regularly updates security protocols and conducts assessments to identify potential vulnerabilities. We limit access to your personal information to employees who need it to provide services to you, and all staff receive privacy training.

While we maintain high security standards, no system is completely immune to threats. We encourage you to use strong passwords and keep your account credentials secure.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Most account information is kept while your account remains active, plus a reasonable period afterward for service continuity.

Communication records and technical logs are typically retained for shorter periods unless needed for security or legal purposes. When information is no longer needed, we securely delete or anonymize it according to our data governance policies.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences and understand how you use our platform.

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We also use analytics tools to understand user behavior and improve our services, always in ways that respect your privacy.

Updates to This Policy

We periodically review and update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Minor updates may be posted without individual notification, so we encourage you to review this policy occasionally. The effective date at the bottom shows when the current version was last updated.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us:

Email: info@moravalentis.com

Phone: +1 306 768 3526

Address: B-815 Great Northern Rd, Sault Ste. Marie, ON P6B 0B8, Canada

Effective Date: January 15, 2025 | Last Updated: January 15, 2025